Welcome to pellanorllc.com (hereinafter referred to as “we” or “this website”). We value your privacy and are committed to protecting the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information.
- Information Collection
When you use this website, we may collect the following types of information:
Personal Information: Such as name, email address, contact number, shipping address, etc. (used for order processing and customer service).
Payment Information: Such as credit card or payment account information (processed through third-party payment platforms; we do not directly store complete payment information).
Device Information: Including IP address, browser type, access time, etc., used for website optimization and security analysis.
Behavioral Data: Such as browsing history, purchase history, click behavior, etc., used to improve user experience and recommend services.
- Information Use
The information we collect may be used for the following purposes:
Processing and completing your orders
Providing customer support and after-sales service
Improving website functionality and user experience
Sending order notifications or promotional information
Preventing fraud and protecting account security
- Information Sharing
We promise not to sell or rent your personal information. Information may be shared only in the following circumstances:
With necessary third-party service providers for payment processing, logistics, etc.
When required by law or requested by government agencies
To protect our legitimate rights and interests and prevent fraudulent activities
- Data Security
We take reasonable technical and management measures to protect the security of your personal information, including encrypted transmission, secure servers, and access control. However, please note that no internet transmission method can be 100% secure.
- Use of Cookies
This website may use cookies to improve user experience, such as:
Remembering login status
Analyzing website access data
Providing personalized recommendations
You can disable cookies in your browser settings, but this may affect the normal use of some functions.
- Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy policies and content of these websites; we recommend that you review their privacy policies yourself.
- Protection of Minors
This website is not intended for children under the age of 18. If we discover that we have unintentionally collected information about minors, we will delete it promptly.
- Privacy Policy Updates
We may update this privacy policy from time to time. The updated content will be published on this page, indicating the latest effective date.