Welcome to pellanorllc.com (hereinafter referred to as “this website”). Please read the following terms carefully before using this website or purchasing our products. By accessing or using this website, you agree to abide by these terms.
- One-Time Purchase Instructions
All sock products on this website are sold on a one-time purchase basis, as detailed below:
We do not offer subscription or auto-renewal services.
All orders are single-settlement transactions.
You only pay once when you place an order; there are no recurring charges.
No additional charges will be incurred unless you place another order.
- Orders and Payment
All prices are settled in US dollars (USD).
We support various secure payment methods (such as credit cards, debit cards, and third-party payment platforms).
Orders will only be processed after successful payment.
If payment fails, the order will not be confirmed.
- Shipping and Delivery
We will process your order and arrange shipment as soon as possible.
Estimated delivery time varies depending on the region.
Logistics delays may be caused by weather, customs, or transportation company reasons, and we are not liable for delays caused by these factors.
- Return and Exchange Policy
If you receive a product with quality issues, please contact us within the specified time to apply for a return or exchange. Products must be in unused and undamaged condition. Some promotional items may not be eligible for return or exchange; please refer to the product page for details. Return shipping costs will be handled on a case-by-case basis.
- User Responsibility
By using this website, you agree to:
Provide true and accurate personal information
Do not engage in any illegal or malicious activities (such as order fraud, website attacks, etc.)
Comply with applicable laws and regulations.
- Intellectual Property
All content on this website, including but not limited to product images, text, designs, logos, etc., is the property of this website and may not be copied, reproduced, or used for commercial purposes without authorization.
- Limitation of Liability
To the maximum extent permitted by law, we are not liable for:
Service interruptions or delays caused by force majeure
Indirect losses incurred during the use of this website or products
Problems caused by third-party services (such as payment platforms, logistics companies)
- Terms Updates
We reserve the right to update these terms at any time. Updates will be posted on this page and will apply immediately upon taking effect.